If we’re unavailable for non-emergencies, try our telemedicine service by visiting https://smartvet.ca/login. The telemedicine consult is $135 and $30 for a written prescription if needed. Twenty dollars will be refunded if your pet needs an in-person veterinary visit.
Once your Smart.Vet account is created you can request a phone or video call. A veterinarian will contact you as soon as they’re available, watch for a call from 289-768-8784. In the meantime, to better understand your pet’s problem, you can add additional notes, images, and videos to the consultation notes. If you have any issues during scheduling, you can send an email to firstname.lastname@example.org
If after-hours or if you’re uncertain your pet needs emergency care please call the EVC of Waterloo Region at 519-650-1617 or this 24/7 Registered Veterinary Technician Hotline at 647-695-5411.
No question is too big or too small.
If you have a question our contact information is below. We look forward to hearing from you and seeing you soon.
MON to FRI: 8am - 6pm
SATURDAY: 8am - 12pm
*Closed on Saturdays during holiday weekends.
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