If we’re unavailable for non-emergencies, try our telemedicine service by visiting https://smartvet.ca/login.  The telemedicine consult is $115 and $30 for a written prescription if needed.  Twenty dollars will be refunded if your pet needs an in-person veterinary visit.

Once your Smart.Vet account is created you can request a phone or video call.  A veterinarian will contact you as soon as they’re available, watch for a call from 289-768-8784.  In the meantime,  to better understand your pet’s problem, you can add additional notes, images, and videos to the consultation notes.  If you have any issues during scheduling, you can send an email to  care@smartvet.ca

If after-hours or if you’re uncertain your pet needs emergency care please call the EVC of Waterloo Region at  519-650-1617 or this 24/7 Registered Veterinary Technician Hotline at  647-695-5411.

No question is too big or too small.

If you have a question our contact information is below. We look forward to hearing from you and seeing you soon.

address

1465 Trussler Rd.

Kitchener, ON N2R 1S7

Get Directions.

hours

MON to FRI: 8am - 6pm
SATURDAY: 8am - 12pm
SUNDAY: Closed

*Closed on Saturdays during holiday weekends.

phone numbers

PHONE: 519-696-3102

AFTER HOURS EMERGENCIES: 519-650-1617
Telemedicine

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