client care center

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Our client care center is our central resource hub to help our clients find helpful and useful resources like travelling out of the country with your pet and allows you to contact us easily for emergencies, medication refills, and uploading pet documents and records. 

Emergencies

New Clients

Upload Pictures & Records

Virtual Consults

Medication & Food Requests

Pet Travel Certificates

Helpful Handouts

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You can request an appointment online!

Please use the button below to request an appointment.
If you need immediate assistance, please call us directly at 519-696-3102.

Request an Appointment

No question is too big or too small.

If you have a question our contact information is below. We look forward to hearing from you and seeing you soon.

address

1465 Trussler Rd.

Kitchener, ON N2R 1S7

Get Directions.

hours

MON to FRI: 8am - 6pm
SATURDAY: 8am - 12pm
SUNDAY: Closed

*Closed on Saturdays during holiday weekends.

phone numbers

PHONE: 519-696-3102

AFTER HOURS EMERGENCIES: 519-650-1617
Telemedicine